Good Sam Platinum Plus Auto Roadside Assistance

Member benefit brochure
Good Sam Platinum Plus Auto Roadside Assistance

For 24-hour roadside assistance
call TOLL-FREE 1-866-250-5883

Benefits and services provided by Americas Road & Travel Club, Inc.
for Members residing in Alaska, Alabama, Utah and Virginia; and by
Affinity Road & Travel Club, LLC for Members residing in all other States.

Page 2
Welcome!

This Roadside Assistance Program (the
“Program”) provided by Affinity Road & Travel
Club, LLC and Americas Road & Travel Club,
Inc.1, entitles you to all the benefits and services
that have made this program a leader in
emergency road service.

Please keep this Member Benefit Brochure in
your vehicle at all times, as it explains your
benefits and services in detail. Take a moment to
familiarize yourself with the program details so
you fully understand how it works.

Your membership protects you no matter where
you travel in the United States, Canada, Puerto
Rico, U.S. Virgin Islands and Mexico. Our
24-hour, 365-days-a-year call center and network
of more than 30,000 independent specialized
tow, repair, and service providers ensures you
have peace of mind wherever and whenever you
take to the road.

We are committed to providing you with the
superior level of service and care that you have
come to expect. If you have any comments,
complaints, or ideas on how we can better
serve you, please email me at MarcusVIP@
goodsamfamily.com. I’m always glad to hear
from you.

We are delighted that you are part of our family
and wish you happy and safe travels.

Sincerely,

Marcus Lemonis
Chief Executive Officer
Affinity Road & Travel Club, LLC and
Americas Road & Travel Club, Inc.

1Americas Road & Travel Club, Inc. (AmRT) will provide the motor club services to
members residing in Alaska, Alabama, Utah and Virginia. Affinity Road & Travel Club,
LLC (ART) will provide the motor club services to members residing in all other states.

Page 3
Welcome to
Good Sam Platinum+ Auto
Roadside assistance

• Toll-Free Dispatch Service. . . . . . . . . . . . . . . . . Page 4
• Protection for all Vehicles. . . . . . . . . . . . . . . . . Page 5
• Benefits for Members, Spouse and Children . . . Page 6
• 24-Hour Emergency Roadside Assistance . . . . . Page 7
- Towing Service. . . . . . . . . . . . . . . . . . . . . . . Page 7
- Flat Tire Service . . . . . . . . . . . . . . . . . . . . . . Page 8
- Battery Service . . . . . . . . . . . . . . . . . . . . . . . Page 8
- Emergency Fuel and Fluid Service . . . . . . . . . . . . . . . Page 8
- Lost Key/Lock Out Service. . . . . . . . . . . . . . . . Page 8
- Lost Key Retrieval Service. . . . . . . . . . . . . . . . Page 8
• Protection in the U.S., Canada, Puerto Rico,
U.S. Virgin Islands and Mexico . . . . . . . . . . . . Page 9
• Theft Reward . . . . . . . . . . . . . . . . . . . . . . . . . Page 9
• Trip Interruption Assistance. . . . . . . . . . . . . . . . Page 9
• Emergency Medical Referral Service. . . . . . . . Page 11
• Repair Service Discounts. . . . . . . . . . . . . . . . Page 12
• Vehicle Rental Discounts . . . . . . . . . . . . . . . . Page 13
• Service and Parts Discounts. . . . . . . . . . . . . . Page 13
• Hotel Discounts. . . . . . . . . . . . . . . . . . . . . . . Page 14
• Service Limitations. . . . . . . . . . . . . . . . . . . . . Page 15
• Important Notes . . . . . . . . . . . . . . . . . . . . . . Page 16
• Membership and Cancellation Policy . . . . . . . Page 17

Page 4
How to Get Help in
an Emergency
It’s Easy as A, B, C.

A. Call 1-866-250-5883

Your call is toll-free anywhere in the U.S. (including Alaska and
Hawaii), Canada, Puerto Rico, and U.S. Virgin Islands. For service
in Mexico only, please call toll-free 001-866-456-0969. Give
the Service Representative your membership number, membership
expiration date, and the phone number you are calling from.

B. Describe the location and vehicle

Tell us the road name and cross street or highway number and
nearest mile marker. Also tell us the model, make and color of
your vehicle.

C. Describe the problem to our

certified dispatch representatives
When you call Roadside Assistance, know that our representatives
are specifically trained to answer questions about how to handle
vehicle disablement situations. Explain the vehicle’s problem so
we can send the proper equipment to assist you. Your Certified
Dispatch Representative may ask you to hold while the appropriate
local Emergency Service Provider is contacted. We’ll confirm
the estimated time of arrival and provide you with the information
on the Service Provider who is coming to assist you.

If the service does not arrive by the
estimated time of arrival

OR

If you have been promised a call back and
have not received it in the time specified. . .

Call us back at 1-866-250-5883

We may have had difficulty locating your vehicle and/or reaching
you at your phone number.

This is not an automobile
liability or physical damage
insurance contract.

This is not an insurance policy, and does not comply with any financial responsibility law.
This is a Member Benefit Brochure for the Roadside Assistance Program, a motor club program
offered by Affinity Road & Travel Club, LLC and Americas Road & Travel Club, Inc.,
which home office for each is located at 64 Inverness Drive East, Englewood, Colorado
80112. The telephone number for the home office for both is 1-866-778-5054. Unless
otherwise specifically stated in this brochure, all roadside services and other motor club
services provided under this program are provided by either Affinity Road & Travel Club, LLC
or Americas Road & Travel Club, Inc. in the states noted herein. Except as provided for by
law to the contrary in the state where you reside, this Member Benefit Brochure is for informational
purposes only and is not intended to be any type of contract. For those members
residing in Maryland, this Member Benefit Brochure is considered to be a service contract.

For only those members residing in the State of Wisconsin, however, this brochure is
considered to be a policy used to prescribe in writing the terms of a contract of insurance.

Page 5
PROTECTION FOR ALL VEHICLES

No matter which vehicle you drive –
you can count on this
Roadside Assistance Program to tow you to safety.

Subject to the conditions set forth in this brochure, only the following
owned, leased, rented or borrowed vehicles are included and
shall be eligible for the emergency roadside service benefit so
long as they are properly licensed and they are used exclusively
for personal or recreational purposes (i.e., non-business purposes):
• Automobiles
• Vans
• Unloaded/Empty Pick-ups
• SUVs
• Motorcycles
• Sport Trailers* - including boat, ATV/Motorcycle, PWC,
Snowmobile Trailers

A member or associate member must be in possession of the
vehicle when the disablement occurs in order to receive any benefits
for the disablement event. Membership vehicles include any
eligible non-RV vehicles owned by any person who is part of your
membership as provided for in this brochure.

* The term “Sport Trailer” means a trailer which is being used at the time of the
claimed disablement for the purpose of transporting either a boat, ATV/motorcycle,
PWC or snowmobile. The term “motorcycle” means a motorcycle registered
and licensed by a state department of motor vehicles.

Page 6
Roadside Assistance

Your Roadside Assistance membership (hereinafter collectively
the “membership”) provides all of the services described in this
Member Benefit Brochure for the total cost of your annual enrollment.
There is no additional charge. Your benefits become active
24 hours after approval of your payment. At the end of the term,
your membership may be renewed for an additional year and
will remain active upon approval of your membership renewal
payment.

The purpose of this program is to provide roadside assistance,
in the event of a disablement of any eligible vehicle in the possession
of either you or any allowable family member under this
program, which is required to enable that vehicle to either proceed
safely under its own power, or to be towed to the nearest
professional service center for repair. This benefit is not intended
to be used in lieu of routine maintenance or needed repairs on
your vehicle.

Membership Card

Please keep your membership card on hand at all times. Your
card bears the TOLL-FREE numbers to call when you need roadside
assistance. The membership and membership card are issued
in the name of the member. A new card is issued annually with
each renewal notice of your membership unless not renewed by
either the Motor Club or the member.

Spouse and Children
Protection

The benefits described in this brochure are nontransferable and
will be provided only to the member or associate member. For
purposes of this brochure, an “associate member” is the member’s
family consisting only of the member’s spouse or domestic partner
(i.e., one of two adults residing in the same household) and any
dependent children no more than 25 years old living in the same
household or attending college.

Animal Transportation
Assistance

This program will assist the Member and Associate in the arranging
for transportation of dogs or cats, when possible, should the
vehicle require a tow. All expenses related to the transportation of
animals are the responsibility of the Member or Associate and will
be at their expense.

Page 7
24-Hour Emergency
Roadside Assistance

You can call toll-free, 24 hours a day, 365 days a year. We
network with more than 30,000 independent specialized service
providers who have the specific heavy-duty gear and the knowledge
to take care of any roadside emergency. One quick call
takes care of everything – from towing to changing a flat tire to
emergency fuel delivery and so much more, as provided for in
this brochure.

Towing Service

Our 24-hour, 365 days-a-year dispatch center is available with one
toll-free call. There are no pre-set mileage or dollar limits. When you
call for service, the program pays 100% of the towing fees for the
delivery of your vehicle to the nearest independent professional service
center capable and willing to repair your vehicle. However, you must
request disablement assistance through our telephone dispatch center
within 24 hours of the disablement. If you make any request for your
vehicle to be taken to a location other than the nearest professional
service center including your home, the mileage fee (for the extra distance
only) will be at your expense.

If you request to be towed to a location other than the nearest professional
service center as described above, you will not be entitled to
any additional towing services for the same disablement. A request for
a tow to your home would also require additional payment if that distance
exceeds the distance to the nearest professional service center.

Members will be entitled to receive any of the roadside assistance
services provided in this Member Benefit Brochure up to a maximum of
five (5) times per membership year. If the member requests roadside
assistance services more than five (5) times in a membership year, the
member will continue to receive assistance during that membership
year, but any costs associated with those additional services will be at
the member’s expense, payable at the scene of disablement at prevailing
commercial rates.

The mileage fees for any excess mileage and the fees for additional
towing services will be determined and billed directly by the independent
service provider at the time of the disablement, and all payment
of that additional mileage fee or additional towing service will be paid
by the member directly to the service provider.

Note that service providers and facilities referred to members by
either Affinity Road & Travel Club, LLC (ART) or Americas Road &
Travel Club, Inc. (AmRT) are independent businesses neither owned,
controlled nor operated by ART or AmRT. The responsibility for damage,
loss, or unsatisfactory workmanship lies solely with the service
providers and facilities providing the service, rather than with ART or
AmRT. In some instances, members may find it beneficial to utilize towing
services provided by their vehicle warranty, rather than the motor
club services.

Subject to the provisions of this brochure, towing services and other
roadside services are also provided for membership-owned vehicles
which become disabled as a result of a collision.

Note: Fees for services that you hire on your own are not reimbursable.

Page 8
Flat Tire Service

A service technician will replace a flat tire
with your inflated spare or we’ll tow your
vehicle to the nearest professional service
center. Note: This benefit does not include
seasonal tire changes. Member is responsible
for all parts and labor.

Battery Service

If your vehicle’s battery is dead, our service
technician will attempt to jump-start your vehicle.
When appropriate and at the member’s
discretion, if a replacement battery is required
we will attempt to locate and install a new
battery. The member is responsible for the retail cost of the battery
and all parts and labor charges necessary to install the new battery.
If the vehicle cannot be started, towing will be provided (see
p.7 “Towing Service”).

Emergency Fuel
and Fluid Service

If the member’s vehicle runs out of fuel, a limited
supply of fuel will be delivered to enable
the member to reach the nearest fueling station
(up to 5 gallons). Other essential fluids needed to enable continued
safe operation will also be made available, including antifreeze,
transmission fluid, differential and transfer case lubricant.
Note: D elivery does not include cost of fuel and fluids delivered.

Lost Key/Lock Out Service

One simple toll-free call and we will pay for the delivery of a
locksmith to immediately get a Member or Associate back in their
vehicle – Member or Associate is responsible for all parts and
labor including the cost of replacement keys.

Computerized Lost Key
Retrieval Service

Use a specially coded key card with your regular keys – if they
are lost and returned to us we’ll mail them back to you free of
charge. Your free set of coded key cards will be sent to you shortly.
For additional key cards, call toll-free 1-866-778-5054.

Page 9
Protection in THE U.S.,
Canada, Puerto Rico,
U.S. VIRGIN?ISLANDS
AND?MEXICO

The Services outlined in this brochure will be provided for disablements
occurring anywhere in the U.S. (including Alaska and
Hawaii), Canada, Puerto Rico, U.S. Virgin Islands and Mexico.
In Mexico, the dispatch phone number for service is toll-free
001-866-456-0969.

In Puerto Rico, U.S. Virgin Islands and Mexico, this program
provides towing and roadside dispatch for disablement services
(as described within this brochure) rendered up to a maximum
of $250 for any one-year term of membership.

$5,000 Theft
Reward PROGRAM

Subject to the provisions of this brochure, this benefit could
increase the chance of the return of your vehicle in the event it
is stolen by providing an incentive for witnesses to come forth.
Contact Customer Service at 1-866-778-5054.

Program includes a $5,000 Reward Program to fight theft of vehicles. If you
witness a crime, we’ll reward you for information that leads to the arrest and
conviction of anyone who steals a vehicle belonging to a Program member in
good standing.

Trip Interruption Assistance1

You’re eligible for reimbursement for the cost of meals, lodging
and car rental if your vehicle is disabled due to a collision with
another vehicle more than 100 miles from your home. You’ll get
reimbursement for all your eligible expenses, up to $100 a day
for 5 consecutive days. You are eligible to receive reimbursement
for two disablement events per membership year – up to $1,000
total ($500 per event).

Covered expenses include:

• Reasonable Expenses for Meals
• Lodging (campground/hotel/motel)
• Car Rental

1 In those states where required by law, the Trip Interruption Assistance benefit referenced in
this brochure is provided by Virginia Surety Company, Inc. (175 W. Jackson Blvd., 11th
Floor, Chicago, IL 60604) under the Group Policy provided by Virginia Surety Company,
Inc. to the members of this motor club program at no additional cost. Complete provisions
pertaining to this Plan are contained in the Group Policy which may be obtained directly
from Virginia Surety Company, Inc. The provisions of the Group Policy shall govern in
the event of any conflict it may have with any of the provisions set forth in this brochure.
(Note to Maryland residents: Residents of Maryland are not entitled to any Trip Interruption
Benefits described herein.)

Page 10
Trip Interruption Assistance
Restrictions

You may be eligible for Trip Interruption Assistance benefits if the
vehicle you are driving is in a collision with another vehicle.

Distance: The collision must have occurred more than 100
miles (based upon actual mileage of the most direct route) from
your registered permanent address.

Reimbursement limits: Reimbursement for meals, lodging
and car rental are subject to a maximum collective daily limit and
a single event maximum collective limit.

Daily Limit: The maximum reimbursement is $100 per day.

Single event maximUM benefit limit: The maximum
daily limit of $100 may be reimbursed to you until the
vehicle is repaired, for up to five (5) consecutive days.

This benefit will only be allowed for two qualifying collision events
for any one-year term of membership. To receive this benefit,
your vehicle must either be disabled and unable to be driven or
towed by your tow vehicle for more than 24 hours as a result of a
collision with another vehicle. This benefit does not apply if your
vehicle is disabled due to a mechanical failure. Benefits begin
after the initial 24-hour period (from the time of the collision) has
elapsed.

There is no benefit if, as a result of the collision, your insurance
carrier deems your vehicle a total loss.

The original repair order indicating your vehicle VIN number,
license number, nature of the disablement, and corrective action
taken to repair vehicle must be submitted with a letter of explanation
and original receipts for all related expenses within 21 days
of the actual disablement caused by the collision.1 You must provide
an original police report (accident report), and photographs
of the damage to your vehicle, when you submit your reimbursement
request.

Submit requests for Trip Interruption
Assistance reimbursements to:
Trip Interruption Assistance Administration
P.O. Box 6850, Englewood, CO 80155-6850

1 With respect to members residing in the State of Wisconsin or the State of Utah only, the submission
of receipts and other documents required to support any request for Trip Interruption
benefits should be submitted as soon as reasonably possible or within 90 days after the actual
disablement and failure to provide notice may be grounds for denying such request.

Page 11
Emergency Medical
referral service

This Roadside Assistance Program also provides you with
Emergency Medical Referral Service, which covers you and your
family when you need help with a medical or personal emergency
associated with sudden illness or accident while traveling.

SERVICES PROVIDED:
• Emergency Medical Referral Service
• Directions to requested medical, dental, vision or
legal help
• Assistance replacing lost prescriptions
• Emergency cash advances (up to $250 with a valid
credit card)
• Advance medical payments (up to $5,000 with a
valid credit card)
• Assistance in making emergency travel arrangements
• 24-hour emergency message service to family or friends
• Help locating lost items – luggage, documents, etc.
• Assistance in making arrangements for pet care,
transport or safe return
• Language interpretation/translation assistance

Note: Member is responsible for cost of any contracted or
arranged services.

The Emergency Medical Referral Service benefit referenced
herein is provided courtesy of On Call International (Salem, New
Hampshire) to all members of this program at no additional cost.
On Call International is an independent business neither owned,
controlled, nor operated by ART or AmRT. The responsibility for
referrals provided by On Call International lies solely with On Call
International rather than with ART or AmRT.

FOR EMERGENCY MEDICAL REFERRAL
ASSISTANCE CALL TOLL-FREE 1-877-565-2542

Page 12
Repair Service Discounts

The Roadside Assistance Program allows members to receive the
largest discount available from AAMCO. As a member you’ll
receive 15% off the retail price on all total car care repairs and
services, up to a maximum of $150 and only if purchased at an
AAMCO Transmission Center:

•Transmission
•Driveline
•Driveshafts
•Rears
•Speed Sensors
•Clutches
•Oil Changes
•Brakes
•Axles
•Seals
•CV Boots
•Non-Trans/Non-Driveline Repairs
•15% off retail price of Power Purge Services
•Free Multi-Point Inspection/Transcan/Protech Check
•12 month/24,000 mile warranty on internal
transmission services (subject to normal exlcusions)

Please show your Roadside Assistance membership card to qualify
for these discounts.

For more information about AAMCO’s discount program call
the Fleet Department at 1-800-Easy-Fix. Call 1-800-GO-AAMCO
or visit aamco.com for a location nearby.

Page 13
Up to 25% Discounts
on VEHICLE Rentals

When making a reservation, please provide the discount ID#.

AVIS : 1-800-225-7094 - AWD# A645146 or book
yourself online at avis.com/goodsamroadside

Budget: 1-800-455-2848 - BCD# R007601 or book yourself
online at budget.com/goodsamroadside

AUTO SERVICE AND PARTS
DISCOUNTS And SAVINGS

Your membership card allows you to receive exclusive offers that
can save Members and Associates 10% to 50% off regular prices
on parts and labor on body-work, auto glass, mufflers, brakes,
tires, transmission work and more at over 20,000 national and
local locations of the best-known and highest-rated automotive service
chains in America. Enjoy instant discounts at quality establishments
such as Firestone Complete Auto Care, Meineke Car Care
Centers, Advanced Auto Parts and many more. To access your
discounts and savings online go to: goodsamroadside.accessdevelopment.
com or call toll free 1-888-325-3233.

Page 14
Up to 20% Off on Hotels
Your membership card allows you to receive discounts of up to
20% off Best Available Rate* at 14 participating Wyndham Hotel
Group brands and over 7,300 hotels worldwide. Each hotel
offers different savings off the non-discounted room rate when a
Member or Associate makes an advance reservation. Availability
of special discounted rates varies based on room availability
and the terms set by the individual participating chains and their
properties.
To receive these special rates, call the toll-free number, identify
yourself as a Member and give the reservation agent the Hotel
Savings Network ID number listed or conveniently book yourself
using our link for all hotel brands: wyndhamhotelgroup.
com/?corporate_id=1000007642.

Hotel, Toll-Free NO., Hotel Savings Network

Wyndham Hotels & Resorts 1-800-364-6176 ID #1000007642
TRYP, 1-800-364-6176, ID#1000007642
Dream Hotels, 1-800-364-6176, ID#1000007642
Night Hotels, 1-800-364-6176, ID #1000007642
Days Inn, 1-800-364-6176, ID #1000007642
Ramada Worldwide, 1-800-364-6176, ID #1000007642
Super 8, 1-800-364-6176, ID #1000007642
Wingate, 1-800-364-6176, ID#1000007642
Baymont Inns & Suites, 1-800-364-6176, ID #1000007642
Hawthorn Suites, 1-800-364-6176, ID #1000007642
Microtel Inns & Suites, 1-800-364-6176, ID #1000007642
Howard Johnson, 1-800-364-6176, ID #1000007642
Travelodge, 1-800-364-6176, ID#1000007642
Knights Inn, 1-800-364-6176, ID #1000007642

Terms and Conditions: *“Best Available Rate” is defined as the best, non-qualified,
unrestricted, publicly available rate on the brand sites for the hotel, date and
accommodations requested. The discount for some properties may be less than
20% off Best Available Rate. Certain restrictions may apply. To redeem this offer,
click our URL link on Organization’s website or call the phone number above and
give ID at the time of reservation. Offer not valid if hotel is called directly, caller
must use toll free numbers listed above. Advanced reservations are required.
Offer is subject to availability at participating locations and some blackout dates
may apply. Offer cannot be combined with any other discounts, offers, group
rates, or special promotions. Discounted rates vary by location and time of year.
Offer is void where prohibited by law and has no cash value. Planet Hollywood
is not a current participant in the member benefit program.

Page 15
Service LIMITATIONS

This Roadside Assistance program does not service or offer
reimbursement for the cost of parts (including keys), fuel or labor
for repairs or installation of replacement parts. Other exclusions
include expenses resulting from calls from cellular phones, storage
charges, delays or displacement, or clean-up. Unless expressly
listed in this benefit brochure, expenses incurred for hotels, meals,
campgrounds, car rentals, taxi fare or airfare while your vehicle is
disabled or being repaired are not included.

Vehicles NOT COVERED by this program include
but are not limited to:

• Stolen, vandalized, or impounded vehicles.
• Utility trailers of any type being used for non-recreational
purposes, animal trailers and vehicles used to transport
show animals.
• Vehicles located outside the United States, Canada, Puerto
Rico, U.S. Virgin Islands and Mexico.
• Vehicles in a repair facility, off-road area*, sand beach
area, or any unattended, unlicensed, or abandoned
vehicles.
• Commercial/business vehicles and trailers (including but
not limited to limousines), vehicles specifically designed for commercial
or business purposes. Vehicles licensed commercially or
in a business name.
• Any personal vehicle(s) used for any type of commercial/
business purpose(s) or for any other non-recreational
purpose(s).
* An off-road area is defined as an area OFF of any of the following: hard-packed
or graded dirt public road, paved street, driveway, parking lot, highway,
freeway, expressway or adjacent shoulder.

No benefits or services are provided:
• A s a result of acts of God or nature (e.g.,floods,
hurricanes, tornadoes, earthquakes), fire, vandalism,
and snow removal.
• For vehicles with pre-existing mechanical disablement
conditions.

For each disablement event under this agreement, member is
entitled to a maximum of one hour of either Towing Preparation
Services or Recovery Services. Towing Preparation Services
include any of the following services: winch-out, extrication services
and preparation for towing. Recovery Services include winchout
or extrication services to allow the vehicle to proceed safely
under its own power. However, if disablement is caused solely by
an accumulation of snow by any means, the member will not be
entitled to any Towing Preparation Services or Recovery Services
in regard to such disablement.

Page 16
Important Notes

This brochure is intended to supersede any and all brochures
or other advertising material previously issued pertaining to this
motor club program, and such brochures and other advertising
material are null and void. The provisions of this brochure are
effective as of the initial date of your membership. However, the
Roadside Assistance program benefits, services, prices, policies
and procedures are subject to change without notice by posting
them on the program website at www.GoodSamRoadside.com/
MBBs and such changes shall be effective for you upon earlier of
either the date of your next renewal of membership or your membership
anniversary at which time the amended brochure with
those changes will be provided to the member. Further, if any law
in any State makes any of the provisions herein unlawful, those
provisions shall not apply to those residents in that State. At their

discretion, law enforcement officers may radio for a non-program
emergency service provider. If this happens, please call for reimbursement
information. Towing or disablement service charges
may also be eligible for reimbursement when a law enforcement
officer requests those services from a non-program provider in the
event that your vehicle breaks down on a limited access or toll
road. All claims must be submitted with original paid receipt and
letter of explanation within 90 days of the incident for consideration
of reimbursement. To receive the services provided under
this program, you must call our toll-free phone number: 1-866-
250-5883. Only active members are eligible for Program benefits.
Fees for services obtained independently of the Program will not
be reimbursed unless specifically provided for in this brochure. A
request for reimbursement will only be considered so long as it
is provided for in this brochure. Note: Fees for services that you
hire on your own are not reimbursable.

Membership is continuous and will be automatically renewed to
your credit card or invoiced to your address at the then current
rate in effect.

Page 17
Membership and
Cancellation Policy 3, 4, 5

Membership is subject to cancellation by either party at any time
for any reason, upon written notification. The cancellation of a
membership includes the primary member and all individuals
eligible for benefits under the membership. All benefits will cease
when the membership expires or either party cancels. Should
either party cancel, member will receive a prorated refund for
the unused portion of his/her membership term, without any
deductions.

3 Special Notice for Wisconsin Residents Only: Notice of non-renewal is mailed 60 days
prior to the date of expiration; the club will not cancel a membership of 60 or more days
and less than one year after the start of a membership unless the member has materially
breached the terms of the Membership Benefit Brochure; cancellation becomes effective
10 days after the first class mailing of written notice to the other’s address.

4 Special Notice for Utah Residents Only: Members who reside in the State of Utah are
entitled to receive any of the roadside assistance services provided in this Member
Benefit Brochure up to a maximum of four (4) times per membership year. If the member
requests roadside assistance services more than four (4) times in a membership year, he
will continue to receive assistance during that membership year, but any costs associated
with those additional services will be at the member’s expense, payable at the scene of
disablement at prevailing commercial rates. This motor club reserves the right to not renew
any membership pursuant to the provisions and procedure mandated by the laws of the
State of Utah. Notwithstanding any provision herein to the contrary, the membership may
only be canceled in accordance with the laws of the State of Utah. The law regarding
cancellation (Utah Code 31A-21-303) can be found at http://www.le.utah.gov/code/
TITLE31A/htm/31A21_030300.htm.

5 For members residing in Montana only: Pursuant to MCA 61-12-301(12) and MCA 61-12-
309, this brochure constitutes a “service contract” and upon purchase of membership, the
member agrees and acknowledges the following: (1) this “service contract” is deemed to
have been signed by the member and motor club; and (2) the member and motor club
have each received a copy of this fully executed “service contract.”


Quick Reference Guide1

For 24-hour emergency Roadside Assistance
dispatch in the U.S., Canada, Puerto Rico
and U.S. Virgin Islands:

Call 1-866-250-5883
For 24-hour emergency Roadside
Assistance dispatch in Mexico:
Call 001-866-456-0969
For speech and hearing impaired:
Call 1-877-251-2221
For customer service or information:
Call 1-866-778-5054
24 hours a day/7 days a week

To submit claims:
Call 1-866-778-5054 for instructions

For general inquiries, change of address, etc.:
Roadside Assistance
P.O. Box 6888, Englewood, CO 80155-6888

To pay membership dues:
Roadside Assistance
Affinity Road & Travel Club, LLC and
Americas Road & Travel Club, Inc.
P.O. Box 6903, Englewood, CO 80155-6903

Alternate office addresses:
In Wyoming:
1720 Carey Ave., Cheyenne, WY 82001
For customer service or information: Call 1-866-778-5054
In Wisconsin:
8040 Excelsior Dr., Suite 200, Madison, WI 53717
For customer service or information: Call 1-866-778-5054
In Nevada:
311 South Division Street, Carson City, NV 89703
For customer service or information: Call 1-866-778-5054
In Louisiana:
5615 Corporate Blvd., Suite 400-B, Baton Rouge, LA 70808
For customer service or information: Call 1-866-778-5054

1 All phone numbers are attended to by employees of ART and AmRT and
depending upon your state of residency, the services are being provided by
either of them.

Money-Back Guarantee
You must be satisfied with this Roadside Assistance
Program or you can cancel within 30 days of joining
to get a complete refund of your paid dues.

Benefits and services provided by Americas Road & Travel Club, Inc. for
Members residing in Alaska, Alabama, Utah and Virginia; and by Affinity
Road & Travel Club, LLC for Members residing in all other States.